Terms of service
The legal agreement between you and Envora Labs. Plain language, sensible defaults, no tricks.
Who we are
Envora Labs Ltd, a company registered in England and Wales under company number 15291837, registered office 39 Hoxton Square, London N1 6NN.
Your agreement with us
By buying Envora One or using the Envora app, you agree to these terms. We may update them — any material change will be notified by email at least 30 days in advance.
The device
Envora One is sold as a one-time purchase. All advertised features and the Envora app are included for the lifetime of the device, and the warranty lasts 2 years (extendable to 4).
The service
The cloud service is provided on a best-effort basis with a 99.9% uptime target. Planned maintenance is notified in advance. Outages do not affect the device itself — Envora One continues to measure and log locally during any cloud unavailability.
Acceptable use
Do not resell API access, reverse-engineer firmware, or use the data to harm others. Otherwise: enjoy.
Liability
We warrant the device against manufacturing defect and sensor drift outside stated accuracy. Envora One is not a life-safety device; we recommend pairing it with a dedicated, audible CO alarm for CO safety.
Jurisdiction
These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England.
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